Do you ever ask?

With the move toward “pay for outcomes” – Do you wish more of your patient were “compliant”?

Bring more joy back into your day with patients who:

* Tell you the whole story in a meaningful way rather than just the “chief complaint’ & don’t leave the most important thing until the end of the appointment
* Provide you relevant information as you interact
* Ask meaningful questions
* Make joint decisions about their care
* Leave their appointments understanding the plan for their care
and follow through with the decisions they helped to make.

Health Information Technology proponents claims patients will be empowered by having access to their medical information, BUT technology is only a tool and IT does not empower. There’s much more to it than that. In the mid 1990s businesses spent massive amounts of money on information technology under the name of Knowledge Management efforts with goals very similar to the EMR movement of today only to learn they got little return for the investment. Early studies of EMR implementation are showing similar results today.

Margo brings her knowledge from the business world as a trained Knowledge Mangemet Consultant to help you understand the other factors that need to be addressed and provides solid suggestions for better bottom line results.

Help Patients Help You introduces you to all of this and more. Understand how patients can become welcomed partners in their care; how they can use their medical information effectively leading to true empowerment. Make you day easier and find more satisfaction in your work.

Comments from Margo’s personal physicians since using the concepts and the system she developed and teaches:

“This has been a great appointment.”

“I’m sorry to hear you are moving. I’ve enjoyed having you for a patient.”

“WOW! That’s all the information I could hope to obtain and in such a concise format.”

“I’ve never had the luxury of seeing a patient’s chemistry history in such a usable format. May I make a copy?”

A swift diagnosis was made in two appointments without costly tests because Margo was able to tell her story and provide vital information as she dialogued with her physician during a back problem. Her doctor felt so good about the interaction and the rapid diagnosis he left the room elated.